Fairmont Mayakoba
What Guests Say
We loved the location and that the beach was free of seaweed. The service beach side was also great and very attentive. Estephania the manager went out of her way to celebrate our baby’s first beach trip with toys, candy and little details.
Kimberly
September 2023
This hotel is spectacular in my opinion. I love the various ecosystems that surround the hotel, from the Jungle to the beach and the lagoon. I don't think the pictures online do it justice. The staff were very welcoming and more than willing to accommodate our stay, from early check-in to late check-out they were most helpful and attentive. I didn't eat breakfast here but there is a huge range on offer, from cafes to restaurants. The food that I did eat was beyond amazing. The sushi - great, the tacos - great really hard to fault this place. It also has a huge range of activities on offer on the grounds, from the ground cenote, to paddle boarding, a boat cruise on the lagoon, there is a lot to do.
Eni
September 2023
The hotel is really excellent! From arrival to departure the staff makes you feel valuable and they really work hard to accommodate any of your needs. All the services are excellent. The parking service is wonderful, the swimming pools are excellent, the breakfast is delicious. Mayakoba is s beautiful complex.
Giakov
October 2024
Grounds were very pleasant. Staff was fabulous-- truly first rate-- in all aspects. Given the size of the place and the number of staff that we dealt with, we didn't have a single negative experience.
Jeffrey
December 2023
The service was fantastic and the beach was pristine. They really made an effort to keep it sargasso free
Monica
April 2022
This was our first time in the Mayakoba area and our stay at the Fairmont was wonderful. It was a great mix of relaxation and fun activities, and a perfect safe, beautiful and special experience for my college daughter and me to enjoy a week together. The included buffet breakfast was very good and we had a wonderful experience at the Korean bbq restaurant and enjoyed drinks at the Cielo rooftop bar. We also enjoyed going to the other hotels for new dinner options. We recommend signing up for the complementary lagoon boat tour early in your trip to see the entire property and wildlife. We enjoyed our snorkeling outing that left from the beach. Overall we had a great mother/daughter week.
Christine
March 2024
All staff was excellent - front desk, concierge, restaurants, spa, shops, room service - helpful and friendly. Variety of restaurant options was good too. I also enjoyed some of the resort activities, such as handcrafts, river boat etc.
Marina
August 2024
Excellent facilities
Carlos
November 2023
The Faimont Mayakoba is a stunning hotel with every thing you could think of at a resort hotel! It has an amazing rooftop cocktail bar called Cielo that is perfect for pre-dinner Sunset drinks or a night cap by the open fire pits. The resort is incredibly big but we used the numerous bikes provided to travel around with ease. Also, the beauty of Mayakoba is that you can visit all 4 resorts and dine at each one. Very keen to come back and stay at one of the other resorts next time!
Eamon
March 2024
Very nice room. Hotel facilities also very good
Tahira
November 2023
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