Fairmont Mayakoba

We loved the location and that the beach was free of seaweed. The service beach side was also great and very attentive. Estephania the manager went out of her way to celebrate our baby’s first beach trip with toys, candy and little details.

This hotel is spectacular in my opinion. I love the various ecosystems that surround the hotel, from the Jungle to the beach and the lagoon. I don't think the pictures online do it justice. The staff were very welcoming and more than willing to accommodate our stay, from early check-in to late check-out they were most helpful and attentive. I didn't eat breakfast here but there is a huge range on offer, from cafes to restaurants. The food that I did eat was beyond amazing. The sushi - great, the tacos - great really hard to fault this place. It also has a huge range of activities on offer on the grounds, from the ground cenote, to paddle boarding, a boat cruise on the lagoon, there is a lot to do.

The beach was clean. Beds were very comfortable. Free boat ride was very relaxing and fun. They managed to get halal meat for us every night (we told them in advance) so that was very helpful. They celebrated our anniversary every night! There were many cool birds in the compound! Iguanas too!

This was our first time in the Mayakoba area and our stay at the Fairmont was wonderful. It was a great mix of relaxation and fun activities, and a perfect safe, beautiful and special experience for my college daughter and me to enjoy a week together. The included buffet breakfast was very good and we had a wonderful experience at the Korean bbq restaurant and enjoyed drinks at the Cielo rooftop bar. We also enjoyed going to the other hotels for new dinner options. We recommend signing up for the complementary lagoon boat tour early in your trip to see the entire property and wildlife. We enjoyed our snorkeling outing that left from the beach. Overall we had a great mother/daughter week.

Excellent facilities